All orders placed are subject to confirmation and acceptance by Allways Angling.
Allways Angling may vary prices for received orders in the event of price changes. We will advise you if this is the case.
Quantity in stock does not take into account the orders already placed which are yet to be processed. It is possible that an order placed earlier will receive the allocation of the part in which the quantity for it showed as in stock at the time of your order. Inventory discrepancy can also affect the accuracy of the stock status displayed on our website.
Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after the despatching will result in the customer having to pay the shipping and handling charges on the package and the cost of shipping the package back.
Cancellations may be communicated by email or telephone.
Allways Angling ships to Australia and New Zealand. For all other countries, please contact us prior to ordering. Allways Angling will take no responsibility for goods once those goods leave Australia however goods will be shipped via registered international post that requires signature on arrival. If the customer wishes to opt for cheaper postage that does not include signature on delivery, please notify Allways Angling first and do so at buyers risk.
For on-line orders, accepted payments include credit cards (Visa/ Master card ONLY) either in store or over the phone. Paypal or direct bank deposit. If Bank deposit is used, please leave your name as a reference to avoid confirmation issues
The title of the goods supplied does not pass to the customer from Allways Angling until the full amount is paid.
We do not ship to third party addresses unless that address is known and can be verified by Allways Angling.
Customers are responsible for paying any freight charges incurred by refused shipment and unclaimed goods. Allways Angling will make every effort to deliver on time.
Customers are responsible to have someone at the delivery address to sign for and accept the delivery If the Opt for signature on delivery. The Cost for re-delivery attempts may be passed to the customers if the delivery address is unattended at the time of delivery.
Flat Rate Postage of $10.00 for fishing reels and small items
Flat Rate postage of $15.00 for fishing rods. (Authority to Leave will be used by the courier, If you wish for a signature on delivery, and extra $5.00 will apply on all fishing rod orders. Please Notify us first if you wish for a Signature on delivery)
Large Bulky Items such as large tackle boxes will be calculated on buyers location. (Please contact us first for a quote. We will opt to use the cheapest company for delivery which includes Toll Ipec, Startrack, TNT, Couriers Please or Australia Post.)
Allways Angling will not be held responsible for any items missing in Transit.
Shipping Rates will be calculated based on Customers location. Please contact us first for Quote before purchasing. Response time within 24 hours. Allways Angling will not be responsible for any items missing in Transit.
Return and Refund
Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and include all the original packaging. Shipping and handling cost are not refundable. This return for refund policy is applicable for change of mind, and lack of expertise for use of product.
Any incorrect, missing or damaged items received must be reported to Allways Angling within 24 hours of you receiving the delivery.
If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
All goods sold by Allways Angling come with a warranty to be free from any defects or faults. This warranty is not transferable.
Goods under warranty cover will be replaced or repaired by the manufacturer. No refund can be provided under any circumstances.
Warranty only covers the item(s) sold by Allways Angling. Proof of purchase from Allways Angling is needed for any warranty claim.
If the returned goods are determined by Allways Angling to not be faulty, then all returning shipping fees will be worn by the customer. We will seek the permission from the customer to charge this cost to the customer’s credit card where possible. Failing this, the goods will be sent back by Australia Post COD freight collected. Allways Angling also reserves the right to charge the labour cost for examining these goods where no fault was found.
All warranties are voided if returned product is found in any way to be mishandled, misinstalled, modified, tampered, abused, physically damaged.
Allways Angling is not responsible for any parcel missing in transit, on its return back to Allways Angling.